SMART TOURISM DESTINATIONS IN THE 21ST CENTURY SOCIETY: CONTRIBUTIONS OF THE INFORMATION PROFESSIONAL

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Published: Dec 28, 2023
DOI: https://doi.org/10.29073/e3.v9i2.792
Keywords:
Information Digital Transformation Smart Tourist Destinations Information Professional Portugal

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Daniela Pereira
Instituto Superior de Contabilidade e Administração do Porto, Instituto Politécnico do Porto, rua Jaime Lopes Amorim s/n, 4465-004 São Mamede de Infesta - Matosinhos, Portugal.
https://orcid.org/0009-0001-1185-2773
Milena Carvalho
a:1:{s:5:"en_US";s:42:"CEOS-ISCAP, São Mamede Infesta, Portugal ";}
https://orcid.org/0000-0003-1897-9686
Susana Martins
CEOS, Instituto Superior de Contabilidade e Administração do Porto, Instituto Politécnico do Porto, rua Jaime Lopes Amorim, s/n, 4465-004 São Mamede de Infesta, Portugal,
https://orcid.org/0000-0002-5282-1017
Ana Branca Carvalho
CISeD – Centro de Investigação em Serviços Digitais, Instituto Politécnico de Viseu, Portugal, Portugal,
https://orcid.org/0000-0002-8979-6644
Agostinho Pinto
CEOS, Instituto Superior de Contabilidade e Administração do Porto, Instituto Politécnico do Porto, rua Jaime Lopes Amorim, s/n, 4465-004 São Mamede de Infesta, Portugal,
https://orcid.org/0000-0003-1454-030X
Eleanora Santos
Centre of Applied Research in Management and Economics,Polytechnic Institute of Leiria. Leiria, Portugal,
https://orcid.org/0000-0003-4693-0804
Maria João Castro
CEOS, Instituto Superior de Contabilidade e Administração do Porto, Instituto Politécnico do Porto, rua Jaime Lopes Amorim, s/n, 4465-004 São Mamede de Infesta, Portugal,
https://orcid.org/0000-0003-3353-8723

Abstract

The tourism industry understands the importance of imposing smart tourist destinations and must first
ensure the affirmation of smart cities. The focus of these destinations is to promote information and,
in turn, knowledge that generates a quality life, meeting the concerns that are felt among the Information Science
component. Information professionals have the mission of using information and communication technologies
to contribute to the development of various areas, such as tourism. The methodology adopted in this
work consists of a literature review that clarifies the relationship between the contribution of
information professionals, in the current global society, and smart tourist destinations. Some relevant
contributions made by the professionals concerned within the scope of the topic under study are mentioned,
with examples being strategies practiced in Portugal that explain the indicated connection, which should be
completed by 2030.

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How to Cite
Pereira , D., Carvalho, M., Martins, S., Carvalho, A. B. ., Pinto, A., Santos, E. ., & Castro, M. J. . (2023). SMART TOURISM DESTINATIONS IN THE 21ST CENTURY SOCIETY: CONTRIBUTIONS OF THE INFORMATION PROFESSIONAL. E3 — Revista De Economia, Empresas E Empreendedores Na CPLP, 9(2), 27–36. https://doi.org/10.29073/e3.v9i2.792
Issue
Vol. 9 No. 2 (2023): V.9 N.2 (E3 - Revista de Economia, Empresas e Empreendedores na CPLP)
Section
Articles
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Author Biographies

Daniela Pereira , Instituto Superior de Contabilidade e Administração do Porto, Instituto Politécnico do Porto, rua Jaime Lopes Amorim s/n, 4465-004 São Mamede de Infesta - Matosinhos, Portugal.

Graduated in the Documentation and Information Sciences and Technologies course at ISCAP/ P. Porto

Milena Carvalho, a:1:{s:5:"en_US";s:42:"CEOS-ISCAP, São Mamede Infesta, Portugal ";}

.

Susana Martins, CEOS, Instituto Superior de Contabilidade e Administração do Porto, Instituto Politécnico do Porto, rua Jaime Lopes Amorim, s/n, 4465-004 São Mamede de Infesta, Portugal,

PhD in Education - specialization in Education and Libraries from Universidade
Portucalense Infante D. Henrique since 2015 and Adjunct Professor at ISCAP-IPP in
Information Science. Researcher at CEOS.PPorto-Portugal, CITCEM-Portugal and ARBIDOC-
Espanha. He presented several communications at international conferences, published articles in book proceedings, articles in several scientific journals and also books. She is a scientific reviewer for several conferences and magazines in Information Science and Education. The main areas of interest are: Behavior and Information Literacy; Bibliometrics; Documentation and scientific information; Organization of information, description and management of information; Information Policies; Informational heritage; semantic web and use of information technologies in information services.

Ana Branca Carvalho, CISeD – Centro de Investigação em Serviços Digitais, Instituto Politécnico de Viseu, Portugal, Portugal,

Ana Branca da Silva Soeiro de Carvalho. PhD in Organizational Behavior, in the area of ​​Social Sciences - specialty in Organizational Behavior, (2013) from the University of Lisbon / Higher Institute of Social and Political Sciences; Master in Management from ISCTE-Instituto Universitário de Lisboa, in (2000); Degree in Law in (1993) from Universidade Moderna; DEA and Research Suficiency, in the area of ​​Business Sciences - Organization, with Public Tests, at the University of Salamanca; MBA - at ISCTE in (1999) in the area of ​​Organization and Human Resources; University/Postgraduate Course (2022) in Neuro Linguistic Programming. Adjunct Professor at the Polytechnic Institute of Viseu; Member of the Digital Services Research Center (CISeD); He was President of the Scientific Technical Council of ESTGL/IPV (2018-2021); It has chapter(s) in books of a scientific nature, publications in scientific journals and periodicals indexed by SCOPUS and WoS. Received 3 Best Awards, in Scientific Conferences. Member of the IPV Ethics Committee; She was Coordinator of Postgraduate Studies in Tourism and Competitiveness and Public Administration. He is an argument in master's theses in the areas of Health Management, Management of Social Organizations and Leadership. Reviewer of several articles in Indexed Magazines; Member of Scientific Committees of several indexed journals and several International Congresses; In its Science Vitae curriculum, the most frequent terms in the context of scientific, technological and artistic-cultural production are: Administrative Law and Public Administration; Tourism Law; Wine tourism; Human Resources; Digital communication; Social Organizations; Human Rights and Organizational Behavior; Social economy.

Agostinho Pinto, CEOS, Instituto Superior de Contabilidade e Administração do Porto, Instituto Politécnico do Porto, rua Jaime Lopes Amorim, s/n, 4465-004 São Mamede de Infesta, Portugal,

Agostinho Sousa Pinto, completed his PhD in Information Technologies and Systems in 2015 from the University of Minho. Holder of the Title of Specialist Dec. Law 207/2009 in 2014 by the Polytechnic Institutes of Porto, Lisbon and Cávado and Ave. He is an Adjunct Professor at the Polytechnic Institute of Porto at the Instituto Superior de Contabilidade e Administração do Porto. Author of the book "Organizational Knowledge Management". Author and co-author of several articles published in conferences and specialized and indexed magazines. It has book chapters. In his professional activities, he interacted with 8 co-authors of scientific works. In its Ciência Vitae curriculum, the most frequent terms in the context of scientific, technological and artistic-cultural production are: Shared Services; Organizational Knowledge Management; E-Learning; e-Business; Delta model. Researcher and Member of the Advisory Board of CEOS.PP- Center for Organizational and Social Studies of the Polytechnic of Porto. Member of the ISCAP Scientific Technical Council; Director of the Master in Electronic Business; Coordinator of the Higher Professional Technical Course in Technology Management for Innovation.

Eleanora Santos, Centre of Applied Research in Management and Economics,Polytechnic Institute of Leiria. Leiria, Portugal,

PhD in Economics from the Faculty of Economics of the University of Coimbra, she is an Assistant Researcher at the Center of Applied Research in Management and Economics (CARME) of the Polytechnic Institute of Leiria since 2020. Through her research, she has contributed significantly to sustainable development, transfer of technology and corporate governance. His research focuses on critical topics such as the impact of foreign direct investment on manufacturing companies, the effects of subsidies on waste management companies, and the performance of transnational companies during the COVID-19 pandemic. Their work provides valuable insights for policymakers, practitioners, and academics striving to create a more sustainable future. Furthermore, Eleonora Santos has extensive teaching experience. She has successfully taught management courses and given lectures to guide students in understanding and implementing sustainable practices in various organizational contexts.

Maria João Castro, CEOS, Instituto Superior de Contabilidade e Administração do Porto, Instituto Politécnico do Porto, rua Jaime Lopes Amorim, s/n, 4465-004 São Mamede de Infesta, Portugal,

He is an Adjunct Professor at the Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto. Works in the area(s) of Engineering Sciences and Technologies with an emphasis on Electrical, Electronic and Computer Engineering with an emphasis on Communications and Systems Engineering.         She is an Adjunct Professor at the Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto. Works in the area(s) of Engineering Sciences and Technologies with an emphasis on Electrical, Electronic and Computer Engineering with an emphasis on Communications and Systems Engineering    
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