EasyAsk - A Web Platform to Support Students

Main Article Content

Daniel Azevedo
https://orcid.org/0000-0002-8927-4213
Pedro Lopes
https://orcid.org/0000-0002-4644-5748
Damiana Guedes
https://orcid.org/0000-0001-6951-1835

Abstract

The COVID-19 pandemic triggered a sudden transformation in higher education, requiring institutions to rapidly adapt to distance learning to ensure the continuity of education. In this context, the need for innovative tools that provide more effective and collaborative pedagogical support emerged. This article presents EasyAsk, a digital platform developed to complement both traditional and remote learning, integrating Artificial Intelligence (AI) functionalities to personalize the learning experience. EasyAsk promotes continuous interaction between students and professors, as well as among peers, facilitating the resolution of questions and the sharing of knowledge. The platform was validated through a case study conducted at the School of Technology and Management of Lamego (ESTGL) during the 2021-2022 and 2022-2023 academic years.


The COVID-19 pandemic triggered a sudden transformation in higher education, requiring institutions to rapidly adapt to distance learning to ensure the continuity of education. In this context, the need for innovative tools that provide more effective and collaborative pedagogical support emerged. This article presents EasyAsk, a digital platform developed to complement both traditional and remote learning, integrating Artificial Intelligence (AI) functionalities to personalize the learning experience. EasyAsk promotes continuous interaction between students and professors, as well as among peers, facilitating the resolution of questions and the sharing of knowledge. The platform was validated through a case study conducted at the School of Technology and Management of Lamego (ESTGL) during the 2021-2022 and 2022-2023 academic years.

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How to Cite
Azevedo, D., Lopes, P., & Guedes, D. (2024). EasyAsk - A Web Platform to Support Students. E3 — Revista De Economia, Empresas E Empreendedores Na CPLP, 10(2), 09–22. https://doi.org/10.29073/e3.v10i2.944
Section
Articles
Author Biographies

Daniel Azevedo, CISeD - Research Centre in Digital Services, Instituto Politécnico de Viseu, Campus Politécnico, Viseu, Portugal,

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Pedro Lopes, Polytechnic Institute of Viseu -School of Technology and Management of Lamego

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Damiana Guedes, Polytechnic Institute of Viseu -School of Technology and Management of Lamego

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