FROM CLASSROOM TO ENTERPRISE: AI ADOPTION AND DIGITAL EDUCATION

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Flavio Tiago
https://orcid.org/0000-0002-3569-3789
Maria Teresa Borges Tiago
https://orcid.org/0000-0002-4419-0673

Abstract

The European Union's 2030 target of 75% enterprise AI adoption faces a structural paradox: adoption rates remain well below the trajectory, yet citizen surveys reveal broad awareness of the need for digital transformation. This paper argues that the adoption gap cannot be adequately explained by firm-level factors alone. Its objective is to determine the extent to which educational pipeline conditions constrain enterprise AI adoption in the EU and to extend the Technology-Organization-Environment (TOE) framework accordingly. Drawing on the TOE framework and integrating evidence from DESI 2025, the State of the Digital Decade 2025 report, and Flash Eurobarometer 564 on Future Needs in Digital Education (May 2025), we map a systemic constraint linking the educational pipeline to organizational AI capacity and environmental policy effectiveness. Using Portugal as an illustrative case, the analysis shows that a high degree of citizen-level awareness and institutional willingness to embrace AI in education coexist with material infrastructure deficits, gaps in teacher preparation, and low AI literacy in the adult workforce. These findings enrich the TOE framework by surfacing the educational-pipeline dimension as a structurally prior condition for enterprise AI adoption. Policy implications are drawn for the EU's Digital Decade agenda and for member states seeking to accelerate AI take-up among enterprises and SMEs. The paper contributes to TOE-based AI adoption research by linking organizational readiness to upstream education and skills formation processes.

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How to Cite
Tiago, F., & Borges Tiago, M. T. (2026). FROM CLASSROOM TO ENTERPRISE: AI ADOPTION AND DIGITAL EDUCATION. E3 — Revista De Economia, Empresas E Empreendedores Na CPLP, 12(1), 131–139. https://doi.org/10.29073/e3.v12i1.1216
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Articles
Author Biographies

Flavio Tiago, University of the Azores, CEEAplA

Flávio Tiago is Senior Associate Professor at the University of the Azores, where he has been teaching since 2006. He holds a PhD in Economic and Business Sciences from the University of the Azores and completed his agregation at ISEG, University of Lisbon, in 2019. He is a researcher at the ADVANCE research centre (ISEG/University of Lisbon) and at CEEAplA, the Centre for Applied Economics Studies of the Atlantic (University of the Azores).
Between 2022 and 2025, he served as Regional Director for Science, Innovation and Development and as Regional Director for Science and Technology in the Government of the Azores. He was the founding Chair of the Board of Directors of NONAGON, the São Miguel Science and Technology Park, and he continues to be connected to the institution as Chair of the General Assembly. He also serves as the non executive Chair of the Board of Directors of PCTTER, the Terceira Island Science and Technology Park, and is a non executive member of the Board of Directors of the AIR Centre, the Atlantic International Research Centre.
An economist counsellor of the Portuguese Association of Economists, he served as President of the Azores Regional Delegation (2018–2021) and as a member of the Representative Assembly (2016–2018). Throughout his career, he has developed an intensive scientific activity, with publications in leading international journals, and has taken part in national and international projects focused on innovation, sustainability, tourism and regional development. He is also a regular mentor, jury member and speaker in initiatives promoted by public and private organisations in Portugal and abroad.

Maria Teresa Borges Tiago, University of the Azores, CEEAplA

Maria Teresa Borges Tiago, PhD, is an Associate Professor with Habilitation in Marketing at the University of the Azores. She currently coordinates the Centre of Applied Economics Studies of the Atlantic and serves as an invited professor at NOVA Information Management School. She holds a PhD in Business and Economics and has developed an extensive academic career focused on tourism, digital marketing, consumer behavior, and technology adoption. Her research is particularly centered on the intersection between tourism and digital transformation, including artificial intelligence, online consumer engagement, and smart tourism ecosystems. She is an integrated researcher at CEEAplA and a collaborating researcher at ISEG Research. Her work has been published in journals such as Tourism Review, Journal of Contemporary Hospitality Management, International Journal of Tourism Research, and Tourism Management.

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