THE DEVELOPMENT OF REVENUE MANAGEMENT IN THE HOTEL AND RESTAURANT BUSINESSES

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Published: Jun 10, 2026
DOI: https://doi.org/10.29073/e3.v12i4.1171
Keywords:
Management Hotel Restaurant Financial sustainability Bibliometric review

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Luís Lima Santos
CiTUR – Centre for Tourism Research Development and Innovation - Polytechnic University of Leiria
https://orcid.org/0000-0002-6652-7601
Conceição Gomes
CiTUR – Centre for Tourism Research Development and Innovation - Polytechnic University of Leiria
https://orcid.org/0000-0001-5715-8384
Filipa Campos
CiTUR – Centre for Tourism Research Development and Innovation - Polytechnic University of Leiria
https://orcid.org/0000-0002-1954-3940
Cátia Malheiros
CiTUR – Centre for Tourism Research Development and Innovation - Polytechnic University of Leiria
https://orcid.org/0000-0002-7674-4036

Abstract

Hospitality and restaurants are among the industries that most contribute to tourism and countries’ economies. The use of specific revenue management (RM) practices is crucial for hotel and restaurant businesses to maximize profits and, consequently, achieve long-term sustainability. However, the low level of managers’ knowledge of RM practices is a challenge. Therefore, the purpose of this study is to understand the evolution process and trends of RM in the restaurant and hotel industries from 2000 to 2022. A bibliometric review methodology was implemented, and data were collected from the Scopus database. The data collected were analyzed using the Bibliometrix R-package, and the results achieved show that the number of studies published within the selected period has been increasing over the years; it was also possible to identify the countries, as well as the scientific journals and authors, which produce the most on this topic. The present study aims to broaden the knowledge of the various research studies carried out within the scope of RM in restaurants and hotels and the possible trends that will enable future research on their developments. Practical implications are also visible in this study, as hotel and restaurant managers may implement or adjust the RM practices adopted in their companies for achieving the highest profit.

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How to Cite
Lima Santos, L., Gomes, C., Campos, F., & Malheiros, C. (2026). THE DEVELOPMENT OF REVENUE MANAGEMENT IN THE HOTEL AND RESTAURANT BUSINESSES. E3 — Revista De Economia, Empresas E Empreendedores Na CPLP, 12(4), 205–215. https://doi.org/10.29073/e3.v12i4.1171
Issue
Vol. 12 No. 4 (2026): V.12 (2026) – Special Issue, Part. 2: Smart Tourism, Digital Transformation and Sustainability
Section
Special Number
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Author Biographies

Luís Lima Santos, CiTUR – Centre for Tourism Research Development and Innovation - Polytechnic University of Leiria

PhD in Economic and Business Sciences – Financial Accounting.

Professor on Accounting, Financial Management, Hospitality Management Accounting at the School of Tourism and Maritime Technology, with research interests in management accounting and hospitality management accounting.

Full researcher at CiTUR and co-author of books on hospitality management

accounting. papers on financial accounting, hospitality management accounting and hospitality performance.

Conceição Gomes, CiTUR – Centre for Tourism Research Development and Innovation - Polytechnic University of Leiria

PhD in Business Sciences – Management Accounting.

Professor on Accounting and Control Management, Hospitality Management Accounting, Management Accounting, Budget Management in Restaurants, Hospitality Financial Management at the School of Tourism and Maritime Technology, with research interests in management accounting, hospitality management accounting and hotel performance evaluation.

Full researcher at CiTUR and co-author of books on hospitality management accounting. papers on hospitality management accounting, restaurant management accounting, revenue management and hospitality performance.

Filipa Campos, CiTUR – Centre for Tourism Research Development and Innovation - Polytechnic University of Leiria

.

 

Cátia Malheiros, CiTUR – Centre for Tourism Research Development and Innovation - Polytechnic University of Leiria

PhD in Business Sciences – Business administration.

Professor on Hospitality Management, Food and Beverage Management, Operations Management, Rooms Division Management, Revenue Management at the School of Tourism and Maritime Technology, with research interests in management accounting, hospitality management accounting and hotel and restaurant performance evaluation.

Full researcher at CiTUR and co-author of books on hospitality management accounting, papers on hospitality management accounting, restaurant management accounting, revenue management and hospitality performance.

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