The effect of covid-19 on the strategy of a higher education institution: a case study
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Jul 31, 2021
Keywords:
High Education COVID-19 Pandemic Decision Making Learning
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Abstract
The suspension of on-site (teaching and non-teaching) activities in Higher Education disrupted the development of the school year in most Higher Education Institutions (HEIs), with a strong impact on the academic community. This paper presents the results of the impacts of the COVID-19 pandemic on the Higher Institute of Administration and Languages, located on the island of Madeira, Portugal. With the aim of assessing the effect of the pandemic on the academic pathway, an analysis of the decisions taken amid the pandemic, as well as the strategies adopted to mitigate the situation, was developed. For this purpose, in terms of methodology, questionnaires were addressed to the academic population, between March and April 2020. The perspectives of teachers, students, and non-teaching staff were analyzed regarding the effects of this situation on the education path and the strategies developed and measures implemented. This is a descriptive, exploratory study. Data werecollected by direct contact with the HEI’s leaders, and the questionnaire was conducted online through anon-probabilityconvenience sample. It was found that most students only used the internet for communication or research and had never joined an online training course. The chosen platform proved to be appropriate to the needs, resulting in satisfaction. Based on the results of the study, it is concluded that the measures taken were appropriate to reduce the impact of COVID-19 on the students’ teaching, learning, and assessment process, and to ensure continuity and development of teaching and research activities. Communication was effective.
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Campanella, S. C., & Seixas Sardinha, L. F. (2021). The effect of covid-19 on the strategy of a higher education institution: a case study. E3 - Revista De Economia, Empresas E Empreendedores Na CPLP, 7(1), 028–051. https://doi.org/10.29073/e3.v7i1.357
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Varlamova, V. (2008). The Relationship between Time Management and Decision-Making Processes. University of Canterbury.
Yin, R. (2018). Case Study Research and Applications. (Sage, Ed.) (6th editio). Sage.
Ahmed, M. T., & Omotunde, H. (2012). Theories And Strategies of Good Decision Making. International Journal of Scientific & Technology Research, 1(10), 51–54.
Almeida, F., & Santos, J. D. (2020). The effects of COVID-19 on job security and unemployment in Portugal. International Journal of Sociology and Social Policy. https://doi.org/10.1108/IJSSP-07-2020-0291
Bartsch, S., Weber, E., Büttgen, M., & Huber, A. (2020). Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic. Journal of Service Management. https://doi.org/10.1108/JOSM-05-2020-0160
Carvalho, A., Teixeira, S. J., Olim, L., Campanella, S. de, & Costa, T. (2020). Pedagogical innovation in higher education and active learning methodologies – a case study. Education and Training. https://doi.org/10.1108/ET-05-2020-0141
Cunha, M., Cunha, R., Rego, A., Neves, P., & Cabral-Cardoso, C. (2007). Manual do Comportamento Organizacional e Gestão. (E. RH, Ed.) (6a Ed.). Lisboa.
D´Eça, R. (2020). O impacto do Corona Virús no Ensino Superior. Secção Jurídica, 01–07. https://doi.org/10.26329/2020.68/69.10
Decreto-Lei n.o 133/2019, 3 de setembro de 2019, Presidência do Conselho de Ministros, Pub. L. No. Diário da República, 1.a série, no 168 (2020).
Decreto do Presidente da República n.o 14-A/2020 de 18 de março de 2020, Presidência da República, Pub. L. No. Diário da República, N. 55 (2020). Retrieved from https://dre.pt/application/conteudo/130399862
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DGES. (2020). Nota de esclarecimento. Retrieved February 18, 2021, from https://www.dges.gov.pt/pt/noticia/nota-de-esclarecimento
Diário de Notícias. (2020a, March 11). ISAL anuncia plano de contingência e cancela eventos devido ao COVID19 — dnoticias.pt. Retrieved November 10, 2020, from https://www.dnoticias.pt/2020/3/11/65408-isal-anuncia-plano-de-contingencia-e-cancela-eventos-devido-ao-covid19
Diário de Notícias. (2020b, March 13). ISAL desenvolve mecanismos para assegurar aulas por video-conferência. Retrieved November 10, 2020, from https://www.jm-madeira.pt/regiao/ver/86252/ISAL_desenvolve_mecanismos_para_assegurar_aulas_por_video-conferencia_?fbclid=IwAR1Qfm2YaHcK5IDEtYczm3Vcw8A0DinbH1Cl4KDCoJovOKYSIxFv7GSym84
Eurydice. (2018). Tipos de Instituições de Ensino Superior. Retrieved August 1, 2019, from https://eacea.ec.europa.eu/national-policies/eurydice/content/types-higher-education-institutions-60_pt-pt
Faber, N. R., Peters, K., & Jorna, R. J. (2006). Technology for knowledge crossover: a tool for a sustainable paper industry, (September 2015).
Gabinete do Ministro da Ciência, T. e E. S. (2020). Recomendação e esclarecimento às instituições científicas e de ensino superior.
Gao, G., & Sai, L. (2020). Towards a ‘virtual’ world: Social isolation and struggles during the COVID-19 pandemic as single women living alone. Gender, Work and Organization, 27(5), 754–762. https://doi.org/10.1111/gwao.12468
Gil, A. (2017). Como Elaborar Projetos de pesquisa. (E. Atlas, Ed.) (6a edição). São Paulo.
Guangul, F. M., Suhail, A. H., Khalit, M. I., & Khidhir, B. A. (2020). Challenges of remote assessment in higher education in the context of COVID-19: a case study of Middle East College. Educational Assessment, Evaluation and Accountability. https://doi.org/10.1007/s11092-020-09340-w
Hendrawan, B., Elshof, M., & Verkuil, L. (2020). Internal communication education in universities of applied sciences in the Netherlands. Journal of Communication Management. https://doi.org/10.1108/JCOM-11-2019-0151
Instituto Nacional de Estatística. (2020). Trabalho a partir de casa – Módulo ad hoc do Inquérito ao Emprego. Destaque Informação à Comunicação Social. Retrieved from https://www.ine.pt/xportal/xmain?xpid=INE&xpgid=ine_destaques&DESTAQUESdest_boui=445841978&DESTAQUESmodo=2
ISAL. (2018). Isal. Retrieved February 21, 2018, from http://www.isal.pt/ISAL/Sobrenós/História.aspx
JM Madeira. (2020a, March 4). ISAL realiza hoje sessão de esclarecimento sobre coronavírus. Retrieved November 10, 2020, from https://www.jm-madeira.pt/regiao/ver/85336/ISAL_realiza_hoje_sessao_de_esclarecimento_sobre_coronavirus
JM Madeira. (2020b, March 11). ISAL anuncia plano de contingência para o COVID-19. Retrieved November 10, 2020, from https://www.jm-madeira.pt/regiao/ver/85953/ISAL_anuncia_plano_de_contingencia_para_o_COVID-19
Jornal Médico. (2020, February 28). Jornal Médico - Covid-19: OMS aumenta risco de ameaça para “muito elevado.” Retrieved November 10, 2020, from https://www.jornalmedico.pt/atualidade/38482-covid-19-oms-aumenta-risco-de-ameaca-para-muito-elevado.html
Lei n.o 7/2020, 7 de abril de 2020, Assembleia da República, Pub. L. No. Diário da República, 1a série, no 71-A (2020). Retrieved from https://data.dre.pt/application/conteudo/131338917
Marshall, D. T., Shannon, D. M., & Love, S. M. (2020). How teachers experienced the COVID-19 transition to remote instruction. Phi Delta Kappan, 102(3), 46–50. https://doi.org/10.1177/0031721720970702
Mckenna, R. J. (1996). Approaches to decision making. Australia: Edith Cowan University. Retrieved from https://ro.ecu.edu.au/ecuworks/6811
Neves, J., Caetano, A., & Ferreira, J. (2011). Manual de Psicossociologia das Organizações. Escolar Editora.
Nilsen, S., Hüskes, M., Nilsen, A., & Huskes, M. (2007). Marketing de relacionamento para a fidelização e captação de alunos na Wizard Blumenau. Revista Interdisciplinar Científica Aplicada, 1, 1–21.
OCDE. (2017). Relatórios Econômicos da OCDE Portugal www.oecd.org/eco/surveys/economic-survey-portugal.htm. Retrieved from https://www.oecd.org/eco/surveys/Portugal-2017-OECD-economic-survey-overview-portuguese.pdf
Organização Mundial de Saúde. (2020). Coronavirus disease (COVID-19). Retrieved November 6, 2020, from https://www.who.int/emergencies/diseases/novel-coronavirus-2019/question-and-answers-hub/q-a-detail/coronavirus-disease-covid-19
Othman, M. S., & Kumaran, S. R. (2018). An Implementation of Metaheuristic Algorithms in Business Intelligence Focusing on Higher Education Case Study. https://doi.org/10.1007/978-3-319-59427-9
Portaria no 801/89, de 11 de setembro de 1989, Ministério da Educação, Pub. L. No. Diário da República, no 209 (1989). Retrieved from https://dre.pt/application/conteudo/547196
Prodanov, C. C., & Freitas, E. C. de. (2013). Metodologia do Trabalho Cientifico: Métodos e Técnicas de Pesquisa e do Trabalho Acadêmico. Universidade FEEVALE. https://doi.org/10.1017/CBO9781107415324.004
Radio Calheta. (2020, March 12). ISAL inicia 6.a edição da Pós-Graduação em Gestão de Serviços de Saúde e Instituições Sociais - Rádio Calheta. Retrieved November 10, 2020, from https://www.radiocalheta.pt/isal-inicia-6a-edicao-da-pos-graduacao-em-gestao-de-servicos-de-saude-e-instituicoes-sociais
Resolução do Conselho de Ministros 33-A/2020, 2020-04-30 - DRE, Pub. L. No. Diário da República n.o 85/2020, 3o Suplemento, Série I de 2020-04-30 (2020). Retrieved from https://dre.pt/home/-/dre/132883344/details/maximized
Resolução do Conselho de Ministros n.o 33-A/2020, de 30 de abril de 2020, Presidência do Conselho de Ministros, Pub. L. No. Diário da República, 1.a série, no 85 (2020).
Sahlberg, P. (2020). Does the pandemic help us make education more equitable? Educational Research for Policy and Practice. https://doi.org/10.1007/s10671-020-09284-4
Schmitt, N., Highhouse, S., & Weiner, I. (2013). Handbook of psychology industrial and organizational psychology (second edi). New Jersey: John Wiley & Sons.
Serviço Nacional de Saúde. (2020, March 11). Covid-19 | Pandemia – SNS. Retrieved November 10, 2020, from https://www.sns.gov.pt/noticias/2020/03/11/covid-19-pandemia/
Varlamova, V. (2008). The Relationship between Time Management and Decision-Making Processes. University of Canterbury.
Yin, R. (2018). Case Study Research and Applications. (Sage, Ed.) (6th editio). Sage.